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Find quick answers to your questions below...

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse.

I have a question on my charges.

Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged when we invoice your order. This is to reserve your place in line. Orders are handled on a first come, first serve basis. This not only secures your place in our production schedule, but ensures you will have no shipping delays. When your order is ready, it will depart as soon as possible with no delay in billing.

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